No one in the United States needs reminding that healthcare is complex, says Lisa Kane, Group Director, Strategy. Knowing which parts of the patient journey are simple, and which are not, can help improve customer experience.
Lisa Kane
February 2024
Media Mentions
Healthcare is complex, but patient interactions don’t have to be
No one in the United States needs reminding that healthcare is complex, says Lisa Kane, Group Director, Strategy. Knowing which parts of the patient journey are simple, and which are not, can help improve customer experience.
Lisa Kane
February 2024
In the ever-evolving world of streaming, simplicity has been relegated to second billing. Jenna Isken, Group Director, Experience, examines the current era of overchoice.
Jenna Isken
February 2024
Media Mentions
Streaming services in the age of overchoice: finding clarity amidst industry complexity
In the ever-evolving world of streaming, simplicity has been relegated to second billing. Jenna Isken, Group Director, Experience, examines the current era of overchoice.
Jenna Isken
February 2024
Media Mentions
How airlines can take off with simplicity-first solutions
By taking a simplicity-first approach, airlines can resolve complexity and help alleviate some of the most stressful and painful moments throughout the passenger journey.
Amy Chen
February 2024
Media Mentions
How airlines can take off with simplicity-first solutions
By taking a simplicity-first approach, airlines can resolve complexity and help alleviate some of the most stressful and painful moments throughout the passenger journey.
Amy Chen
February 2024
This year, more than ever, simplicity paid for the brands that delivered it. But before a new year begins, let’s look back and celebrate highlights from the brand building our … Continued
Siegel+Gale
December 2023
Media Mentions
Simply Smarter: A brand experience newsletter (December 2023)
This year, more than ever, simplicity paid for the brands that delivered it. But before a new year begins, let’s look back and celebrate highlights from the brand building our … Continued
Siegel+Gale
December 2023
Media Mentions
Simply Smarter: A brand experience newsletter (October 2023)
Delivering simple experiences has never been more important—and 15,000+ consumers across nine countries agree. To determine the global state of simplicity, we fielded a survey to determine which brands and … Continued
Siegel+Gale
October 2023
Media Mentions
Simply Smarter: A brand experience newsletter (October 2023)
Delivering simple experiences has never been more important—and 15,000+ consumers across nine countries agree. To determine the global state of simplicity, we fielded a survey to determine which brands and … Continued
Siegel+Gale
October 2023
When a company goes public, the focus is on boosting investor confidence—but it takes more than strong financial reports to woo the market. The secret star of the show is … Continued
Siegel+Gale
September 2023
Media Mentions
Simply Smarter: A brand experience newsletter (September 2023)
When a company goes public, the focus is on boosting investor confidence—but it takes more than strong financial reports to woo the market. The secret star of the show is … Continued
Siegel+Gale
September 2023
Media Mentions
How Lidl became the world’s simplest brand
Siegel+Gale recently published the tenth edition of World’s Simplest Brands and EMEA President, Philip Davies, looks at what got grocery giant Lidl to the top spot.
Philip Davies
November 2023
Media Mentions
How Lidl became the world’s simplest brand
Siegel+Gale recently published the tenth edition of World’s Simplest Brands and EMEA President, Philip Davies, looks at what got grocery giant Lidl to the top spot.
Philip Davies
November 2023
Media Mentions
Why simplifying might be the best decision you’ll ever make
The brands in the Global Top 10 show that simplicity isn’t destiny or a part of DNA; rather, simplicity is the product of a series of decisions. And, when brands decide to be simple, they are rewarded handsomely by consumers the world over.
Margaret Molloy
October 2023
Media Mentions
Why simplifying might be the best decision you’ll ever make
The brands in the Global Top 10 show that simplicity isn’t destiny or a part of DNA; rather, simplicity is the product of a series of decisions. And, when brands decide to be simple, they are rewarded handsomely by consumers the world over.
Margaret Molloy
October 2023
Media Mentions
Delivering simple experiences has never been more important
Since its launch. World's Simplest Brands has consistently determined the global state of simplicity. Our tenth edition proves that, now more than ever, how brands rank depends on the experiences they deliver. And delivering simple experiences — those characterized as easy to understand, transparent and honest, caring for and meeting consumer needs, innovative and fresh, and useful — is rewarded the world over.
Brian Rafferty
October 2023
Media Mentions
Delivering simple experiences has never been more important
Since its launch. World's Simplest Brands has consistently determined the global state of simplicity. Our tenth edition proves that, now more than ever, how brands rank depends on the experiences they deliver. And delivering simple experiences — those characterized as easy to understand, transparent and honest, caring for and meeting consumer needs, innovative and fresh, and useful — is rewarded the world over.
Brian Rafferty
October 2023
Analicia Sotelo and Scott Wolman try on an optimistic pose: putting aside well-publicized issues, could AI be a valuable tool for brand builders?
Analicia Sotelo + Scott Wolman
October 2023
Media Mentions
Is AI good news or bad news for branding? 3 smart uses for brand builders
Analicia Sotelo and Scott Wolman try on an optimistic pose: putting aside well-publicized issues, could AI be a valuable tool for brand builders?
Analicia Sotelo + Scott Wolman
October 2023